Privacy Policy

1Information We Collect

We collect information that you provide directly to us when you:

• Register for an account
• Complete a profile
• Submit or take a practice test
• Communicate with us via email, contact forms, or other methods
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Personal identifiers (name, email address, phone number)
• Account credentials
• Demographic information
• Payment information (processed securely through third-party payment processors)
• Educational background and IELTS preparation history
• Test results and performance data

We also automatically collect certain information when you visit our website, including:

• IP address and device information
• Browser type and version
• Usage patterns and navigation behavior
• Referring websites or sources
• Session duration and page views

2How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Process transactions and send related information
• Personalize your experience and deliver tailored content
• Track and analyze your test performance
• Communicate with you about services, updates, and promotions
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Protect against unauthorized access and potential abuse
• Comply with legal obligations

3Sharing of Your Information

We may share your information with:

• Service providers who perform services on our behalf
• Analytics providers who help us understand website usage
• Payment processors to complete transactions
• Business partners with whom we offer co-branded services or promotions
• Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties for marketing purposes.

4Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

7Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.